Privacy policy.

1. About Us. Velvick is committed to protecting your personal information and being transparent about how we manage it.

2. What Personal Information We Collect. We may collect your name, email address, phone number, postal address, payment details, website usage data, and any information you provide directly through forms or communications.

3. How We Collect Information. We collect information directly from you when you interact with our website, place orders, sign up for marketing, or contact us. We also collect data automatically via cookies and analytics tools.

4. Why We Collect and Use Information. We use collected information to process orders, communicate with you, send marketing (with consent), improve our services, comply with legal obligations, and protect our business interests.

5. Disclosure of Personal Information. We may disclose your information to service providers, professional advisers, government bodies (where required by law), and trusted third parties. We do not sell personal data.

6. Cross Border Disclosure. If we transfer data overseas, we ensure that the receiving party upholds privacy standards consistent with Australian Privacy Principles (APPs).

7. Data Security and Retention. We take reasonable steps to secure your information from misuse or unauthorised access and retain it only as long as necessary.

8. Access and Correction. You may request access to, or correction of, your personal information by contacting us.

9. Direct Marketing. You may opt in to marketing communications and unsubscribe at any time.

10. Complaints and Contact. For enquiries or complaints: Email: hello@velvick.com

11. Updates to this Policy. We may update this policy periodically. The latest version will always be available on our website.

12. Cookies and Tracking. Our website uses cookies to enhance user experience and analyse usage. You

can disable cookies in your browser settings.

13. External Links. Our site may link to external websites. We are not responsible for their privacy practices.